<p>Handover is an important nursing ritual, essential for continuity of care (Kennedy 1999), and as nurses we should be aiming to improve the efficiency of handover in the environment we work in. This piece of research was invited by the A&amp;E clinical manager at Selly Oak Hospital, Birmingham, following the author’s audit on handover on a surgical ward (Currie 2000). The aim of the research was to identify which topics of handover should receive the highest priority when working in an A&amp;E environment.</p>