<p>This case study describes a person-centred process in which a young man with learning disabilities, anxiety and bipolar disorder was helped to understand and manage his health and wellbeing. His support team did not presume they knew how he should manage his conditions but tailored the process to his own experiences and perspectives. The man was helped to contribute to his own bipolar teaching pack, which helped carers and family members to understand his bipolar cycle and how he would like to be supported during each of its phases. This was important because during the manic phase, he often had communication difficulties and could not explain his needs. The names of individuals in this article have been changed to protect their confidentiality.</p>