A county-wide programme to promote interest in and adoption of technology-enabled care (TEC) by general practice teams focused on take-up for common health conditions where there is evidence of unwarranted clinical variation, such as asthma and chronic obstructive pulmonary disease. Comments and perspectives were gathered from hundreds of delegates at workshops that combined upskilling in clinical management and a range of methods of digitally providing care, and from general practice nurses who participated in digital upskilling action learning sets.

Clinicians strongly committed to providing care digitally in frontline general practice. The benefits envisaged included greater productivity, improved clinical outcomes and empowering patients to care for themselves more. TEC can help to minimise unwarranted clinical variation and improve care for respiratory conditions across patient populations, for example.