Skip to main content
Intended for healthcare professionals
RCNi Plus
NS Student
Learning
Portfolio
Journals
Cancer Nursing Practice
Emergency Nurse
Learning Disability Practice
Mental Health Practice
Nurse Researcher
Nursing Children and Young People
Nursing Management
Nursing Older People
Nursing Standard
Primary Health Care
Events
RCN Nursing Awards
Nursing Live
Nursing Careers and Jobs Fairs
RCNi events calendar
CPD webinars on-demand
Jobs
Organisational subscriptions
RCNi Plus Dashboard
Portfolio
Learning
Journals
Cancer Nursing Practice
Emergency Nurse
Learning Disability Practice
Mental Health Practice
Nurse Researcher
Nursing Children and Young People
Nursing Management
Nursing Older People
Nursing Standard
Primary Health Care
CPD Quizzes
Events
RCN Nursing Awards
Nursing Live
Nursing Careers and Jobs Fairs
RCNi events calendar
CPD webinars on-demand
NS Student
Nursing Jobs
RCN Learn
Menu
Toggle Navigation
Log in
Toggle Search
Search
Log in
Register
Subscribe
RCNi
RCN
Organisational enquiries
Learning Disability Practice
Newsroom
News
Analysis
Sponsored
COVID-19
Evidence and Practice
Clinical articles
CPD articles
CPD Quizzes
Practice question
Features
Opinion
Comment
Expert advice
Editorial
Your views
Careers
Career advice
My job
Revalidation
Digital edition
Learning Disability Practice
Newsroom
News
Analysis
Sponsored
COVID-19
Evidence and Practice
Clinical articles
CPD articles
CPD Quizzes
Practice question
Features
Opinion
Comment
Expert advice
Editorial
Your views
Careers
Career advice
My job
Revalidation
Digital edition
RCNi Plus
NS Student
Learning
Portfolio
Journals
Cancer Nursing Practice
Emergency Nurse
Learning Disability Practice
Mental Health Practice
Nurse Researcher
Nursing Children and Young People
Nursing Management
Nursing Older People
Nursing Standard
Primary Health Care
Events
RCN Nursing Awards
Nursing Live
Nursing Careers and Jobs Fairs
RCNi events calendar
CPD webinars on-demand
Jobs
Organisational subscriptions
RCNi Plus Dashboard
Portfolio
Learning
Journals
Cancer Nursing Practice
Emergency Nurse
Learning Disability Practice
Mental Health Practice
Nurse Researcher
Nursing Children and Young People
Nursing Management
Nursing Older People
Nursing Standard
Primary Health Care
CPD Quizzes
Events
RCN Nursing Awards
Nursing Live
Nursing Careers and Jobs Fairs
RCNi events calendar
CPD webinars on-demand
NS Student
Nursing Jobs
RCN Learn
Comment
Would you recommend your hospital to a friend?
The devil is in the detail – and especially relevant in patient feedback writes Wendy Johnson
Wendy Johnson
Posted 01 June 2018 - 10:16
Jobs
Related articles
A strategic solution to preventing the harm associated with ambulance handover delays
Why you should read this article: • To recognise that overcrowded emergency departments...
30 Apr 2024
Exploring the effects of the COVID-19 pandemic on nurse managers
Why you should read this article: • To gain an understanding of nurse managers’ experiences...
23 Apr 2024
After COVID-19: preparing staff for future surges in respiratory illness in children...
Why you should read this article: • To learn about a project that aimed to support teams...
08 Apr 2024
Groundbreaking safe staffing law now in force for nurses in Scotland
All Scottish health and care settings must have enough qualified nurses to provide safe care
02 Apr 2024
5 Most Read Articles
What every nurse in the NHS needs to know about the pension scheme overhaul
How you might be affected – plus a warning to anyone thinking of opting out
02 Apr 2024
Fundamental care: is competence being eroded in essential areas of practice?
Nurses voice concerns about routine bowel and wound care being missed
26 Jun 2023
So you’re thinking of doing a PhD? Here’s what you need to know
A doctorate can boost your nursing career – find out how to step up to the challenge
25 Jan 2024
What is imposter syndrome – and what can you do about it?
Imposter syndrome can erode self-confidence, but there are ways to defuse its negativity
09 Aug 2023
Hand hygiene: how to get it right and avoid skin damage
Is your approach effective? We look at best practice and what the experts say
05 Sep 2023
Journals
Cancer Nursing Practice
Emergency Nurse
Learning Disability Practice
Mental Health Practice
Nurse Researcher
Nursing Children and Young People
Nursing Management
Nursing Older People
Nursing Standard
Primary Health Care
Other RCNi websites
RCNi Learning
RCNi Nursing Careers and Jobs Fairs
RCNi Nursing Jobs
RCNi Portfolio